MNS Travels and Tours (“we,” “us,” or “our”) operates the website mnstravelsandtours.com. This page explains what personal information we collect, why we collect it, and how it’s handled when you visit our site, contact us, or book a trip with us.
Who We Are
Our website address is: https://mnstravelsandtours.com. We are based at Maitama Mall, 2nd Floor, Plot 41, Osun Crescent, off IBB Way, Maitama, Abuja, and can be reached at 07015807619 / 08136762235 or [insert email].
Information We Collect
Contact and Enquiry Forms
When you fill out a contact, enquiry, or tour booking form on our site, we collect the information you provide, which may include your name, email address, phone number, and details about your travel plans.
Bookings and Orders
When you book a tour or make a purchase through our website, we collect billing details (name, address, email, phone number) and order information (tour selected, dates, number of travelers, amount paid) needed to process and fulfil your booking.
Payment Information
Payments made through our website are processed by our payment provider. We do not store your full card or bank details on our servers — this information is handled directly by our payment processor in line with their own security standards.
Visa and Travel Documentation
For services involving visa processing or travel documentation (such as China visa applications or Hajj & Umrah travel), we may collect copies of passports, photographs, and other supporting documents you provide to us. This information is collected solely for the purpose of preparing and submitting your application, is shared only with the relevant embassy, consulate, or authority, and is not used for any other purpose.
Newsletter Sign-Ups
If you subscribe to our newsletter, we collect your email address (and name, if provided) to send you travel updates, offers, and announcements. You can unsubscribe at any time using the link included in every newsletter email.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string created from your email address (a “hash”) may be shared with the Gravatar service to check whether you’re using it. The Gravatar service privacy policy is available at https://automattic.com/privacy/. After your comment is approved, your profile picture is visible to the public alongside your comment.
Media
If you upload images to the website, avoid uploading images that include embedded location data (EXIF GPS). Visitors to the website can download and extract location data from images on the site.
Analytics
We use Google Analytics (via MonsterInsights) to understand how visitors use our website — such as which pages are viewed and how visitors arrive at our site. This data is aggregated and does not directly identify you. You can opt out of Google Analytics tracking using your browser settings or available opt-out browser extensions.
Cookies
If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies for your convenience, so you don’t need to re-enter your details when you leave another comment. These cookies last for one year.
If you visit our login page, we set a temporary cookie to check whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we also set cookies to save your login information and screen display preferences. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login persists for two weeks. Logging out removes your login cookies.
If you edit or publish an article (applicable to site administrators), an additional cookie is saved containing no personal data, only the post ID of the article edited. It expires after one day.
We may also use cookies to support shopping cart functionality and to remember your preferences while browsing tours and bookings.
Embedded Content From Other Websites
Articles on this site may include embedded content (for example, videos, images, or articles from other sites). Embedded content behaves exactly as if you had visited the other website directly.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content — including tracking your interaction if you have an account and are logged into that website.
Who We Share Your Data With
We share personal information only where necessary to provide our services, including with:
- Airlines, hotels, and tour operators — to arrange and confirm bookings made on your behalf
- Embassies, consulates, and visa processing authorities — when assisting with visa or travel documentation
- Payment processors — to process bookings and payments securely
- Service providers — such as our website hosting, email, and analytics providers, who process data on our behalf
If you request a password reset, your IP address will be included in the reset email.
We do not sell your personal information to third parties.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely, so we can recognize and approve follow-up comments automatically rather than holding them in a moderation queue.
For registered users, we store the personal information in their user profile. Users can see, edit, or delete their personal information at any time (except their username). Website administrators can also see and edit this information.
Booking, payment, and travel documentation records are retained for as long as necessary to fulfil the service provided and to meet our legal, accounting, or regulatory obligations, after which they are securely deleted or anonymized.
Your Rights Over Your Data
If you have an account on this site, or have left comments, submitted a booking, or contacted us, you can request:
- An exported copy of the personal data we hold about you
- Correction of inaccurate personal data
- Erasure of personal data we hold about you, except where we’re required to retain it for administrative, legal, or security purposes
- Information about how your data is used and who it’s shared with
To make a request, contact us at [insert email] or 07015807619 / 08136762235. These rights are provided in line with the Nigeria Data Protection Act (NDPA) and applicable data protection regulations.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service. Data related to bookings, visa processing, and travel arrangements is sent only to the airlines, hotels, tour partners, and authorities directly involved in fulfilling your travel request.
How We Protect Your Data
We take reasonable technical and organizational measures to protect the personal data we hold, including secure website hosting and restricted access to sensitive documents such as passports and travel documentation. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this privacy policy or how your data is handled, contact us at:
MNS Travels and Tours Maitama Mall, 2nd Floor, Plot 41, Osun Crescent, off IBB Way, Maitama, Abuja Phone: 07015807619 / 08136762235 Email: [email protected]
